Help

Sidewake questions, answered.

Setting it up, wearing it at night, charging, delivery and returns. Can't find your answer? Email contact@ardony.co and we'll reply on working days.

Setting it up

How do I set the time and my alarms?

Hold the button for 3 seconds to open the settings, tap to change a number, then hold again to save. It takes a minute: set the time, then your alarms. Stuck? Email us at contact@ardony.co and we'll talk you through it.

How many alarms can I set?

Three daily alarms. Use one, or set two a few minutes apart for a second buzz.

How do I stop the alarm?

Press the button. At your alarm time the band vibrates on your wrist, and a press of the button stops it.

Does it need an app or my phone?

No. There's no app, no Bluetooth and nothing to pair: you set everything on the band itself. So there are no notifications waiting for you when you wake up, either.

What else does it do?

It's an alarm first. It also shows the time and date, counts steps, distance and calories, and has a stopwatch. It doesn't track sleep or heart rate.

Wearing it at night

Will it actually wake me?

That's what it's for. It vibrates right on your wrist, so the alarm is on you, not across the room — even when you roll over. Wear it snug, display on top, and you feel the alarm instead of hearing it.

Is it comfortable to sleep in?

Soft silicone, about 18 g, with no metal buckle and no hard case. Wear it snug, not tight.

Will it fit my wrist?

The strap fits wrists from about 12 to 19 cm. To check, wrap a strip of paper around your wrist, mark it and measure it against a ruler. If your wrist is over 19 cm, email us before ordering.

Can I see the time at night? Will the light bother anyone?

The display stays dark until you press the button, so there's no glow while you sleep. Press it and the time lights up in bright white: easy to read in the dark, harder in direct sunlight.

Sharing a bedroom

Will it wake my partner?

It doesn't ring and it doesn't shake the bed: the vibration stays on your wrist. Up close you'll hear a soft buzz, and the button gives a small click — nothing like a phone alarm going off across the room.

Can we each have our own alarm times?

Yes. Each band has its own 3 daily alarms, so you can each wake at your own time. That's what the pair is for: one band for each side of the bed, $65.00 for two (save 59%), with free delivery.

Battery and charging

How long does a charge last?

Up to 14 days per charge.

How do I charge it?

Pop the display out of the strap and plug it straight into any USB-A port: a laptop, a power bank or a USB plug. No cable needed. If it doesn't charge, turn it over and plug it in again.

A full charge lasts up to 14 days. A UK USB plug is not included.

Is a plug included?

No. The band plugs straight into any USB-A port: a laptop, a power bank or a USB plug you already have. If your plugs only have USB-C ports, you'll need a small USB-C to USB-A adaptor.

Water

Can I shower or swim with it?

No. It's splash-resistant (IP65): sweat, rain and hand-washing are fine. Take it off for showers, baths and swimming. If the back gets wet, wipe it dry.

Hearing aids, ADHD and health

I take my hearing aids out at night. Will it work for me?

You don't need to hear it: the band vibrates on your wrist, so you feel the alarm instead. Wear it snug, display on top.

Is it suitable for ADHD?

A blaring alarm is a rough start to an ADHD morning. Sidewake makes it a calmer one: a buzz on your wrist, no ringing, and no phone in your hand the moment you open your eyes.

It's an alarm, not a medical device, and it doesn't treat any condition.

Is it a medical device? Does it track my sleep?

No to both. Sidewake is an alarm, not a medical device, and it doesn't diagnose or treat any condition. It doesn't track sleep or heart rate.

Delivery

Where do you deliver?

We focus on the UK, and we also deliver to the United States, Canada and Australia. The countries we deliver to are listed at checkout.

How long does delivery take?

In the UK, orders are usually delivered within 5 to 8 working days. Outside the UK, it depends on the destination country: email us if you'd like an estimate for yours.

Full delivery policy

How much is delivery?

Delivery is free on orders of 2 bands or more. A single band costs £3.49 to deliver in the UK, or the equivalent in your currency elsewhere (US$4.49, CA$6.49, A$6.99). It's shown again at checkout before you pay.

Is my order tracked?

Yes. Every order is sent with tracking, and you'll receive your tracking number by email within 24 hours of placing your order. You can also paste it on our order tracking page.

Returns

What if my band is faulty or not as described?

Email us a photo or short video with your order number. We'll replace it or refund you, as UK consumer law provides, and we cover the return postage.

Full returns policy

Can I return it if I change my mind?

Yes: you can cancel up to 14 days after delivery. Email us and we'll send you the return address. Return postage is on you, and a band that has been worn may get a reduced refund.

Full returns policy

What if I return part of a pack?

The pack saving no longer applies to the bands you keep: we refund what you paid, minus the single-band price of each band you keep. For example, if you paid $65.00 for 2 bands and return one, we refund $65.00 − $40.00 = $25.00.

I bought a similar band from another shop.

We can only help with orders placed on ardony.co. For a band bought from another shop or marketplace, please contact that seller.

Payment

How can I pay?

By debit or credit card at checkout. Depending on your device, you may also see options such as Apple Pay, Google Pay or Shop Pay. The options available to you are shown at checkout.

Is checkout secure?

Yes. Checkout is handled by Shopify over an encrypted connection, and we never see your full card details.

Still have a question?

Email us — we reply on working days: contact@ardony.co

Wake up without waking others.

Your alarm on your wrist. Nothing ringing in the room.

From $40.00 Regular price $80.00 50% OFF 2 for $65.00